Privacy Policy

Off-Road Electric Bikes — the trading name of Eco-Bikes & Camping Supplies Co. (Anthony Bain, sole trader) — is the data controller for the personal data collected through offroadelectricbikes.co.uk. Registered address: 20-23 Woodside Place, Glasgow, G3 7QL. Contact: ecobikecampsupp@gmail.com · 07522 364950.

We collect only what we need to handle your enquiry or order:

Name, email address, phone number, and delivery address. Payment details are handled directly by Stripe — we never see or store your card number.

Your data is used to process enquiries and orders, coordinate delivery with our suppliers, and contact you about your order. We do not sell your personal data, and we do not share it with anyone for marketing purposes.

We share your data only where necessary to fulfil your order:

Stripe (payment processing) and our suppliers — currently including HitWay — who need your name, contact details and delivery address to ship your order directly to you. Each of these parties processes your data under its own privacy policy and data protection obligations.

Order records are kept for 7 years, as required by HMRC for tax purposes. Enquiry data that does not lead to an order is deleted after 12 months.

This website uses only essential session cookies needed for it to function (for example, keeping the admin console signed in). We do not use advertising, analytics or tracking cookies.

Under UK GDPR you have the right to access the personal data we hold about you, to have it corrected, and to have it erased (subject to our legal obligation to retain order records for 7 years). To exercise any of these rights, email ecobikecampsupp@gmail.com and we will respond within 30 days.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.